Agenda:

A) Marketing and Prospecting

Direct Mail Marketing
Phone Solicitation
Cold Calling
Free Publicity For Your Business
Following Up
What's a "NO" Worth?
Psychology of Selling to Doctors on Their Terms
Pricing Your Services
Presenting Your Services Effectively

B) Technical Training

HCFA 1500
Explanation of Fields and Their Necessity
Electronic Claims Processing
Information That Should Never be Included on a Claim
Why Claims Get Pended For Additional Information
Reasons Carriers Deny Claims
Timely Filing Requirements
Following Up on Unpaid Claims
Requests For Reviews and Appeals

How Carriers Process Claims for Payment
Procedure and Diagnosis Code Analysis
Fee Checking
Income Avenues -- Services You Can Offer
Simple Practice Consultation Techniques and Tips
Figuring Net Cash Flow and Accounts Receivable Ratio
Analyzing the Financial Strength of a Practice
Improving Collection Ratios and Productivity
The Big Picture: Meeting Needs -- Identifying Problem Areas

Clearinghouse Services
UPIN Numbers and Laboratory Claims

C) Compliance Issues and HIPAA (Health Insurance Portability and Accountability Act)

OIG Compliance Program Issues for Third Party Billers
HIPAA and Patient Confidentiality

D) Open Discussion (Questions and Answers)